Please read this information carefully before using our platform or services.
Service Agreement
Official platform policy document
[YOUR COMPANY NAME], hereinafter referred to as the “Company”, registered at [YOUR COMPANY ADDRESS], on one side, and the individual who completes the registration form on the Company’s website or trading platform, hereinafter referred to as the “Client”, on the other side, collectively referred to as the “Parties”, agree to this Service Agreement, hereinafter referred to as the “Agreement”.
By registering on the Company’s website or trading platform, the Client confirms that they have read, understood, and accepted all terms of this Agreement and its annexes.
1.1. Asset / Underlying Asset
A financial instrument used as the basis of trading. This may include stocks, derivatives, options, futures, currency pairs, stock indices, commodities traded on exchanges, or other financial instruments.
1.2. Asset Rate
The price of an Asset, determined by the Company based on information received from central banks, trading venues, liquidity providers, and other relevant sources. The Asset Rate is displayed in the Client’s Trading Terminal.
1.3. Digital Trading
A contract, including a binary option, used to generate profit from the price movement of underlying assets during a selected period of time.
1.4. Company’s Website
The Company’s official internet resource located at [yourdomain.com], including related websites, subdomains, mobile applications, and other online resources connected with the Company.
1.5. Registration on the Site
The process by which the Client accepts this Agreement and becomes able to access the Company’s services.
1.6. Quote
The current price of a financial Asset displayed in the Client’s Trading Terminal.
1.7. Quotes Flow
A sequence of Quotes displayed in the Trading Terminal.
1.8. Company’s Server
A specialized software and hardware system used to store and process Client requests, monitor compliance with trading conditions, apply restrictions, determine financial results, and provide real-time quote information.
1.9. Log Record
A database record created by the Company’s Server. It records Client requests, orders, access to the Trading Terminal, access to the Personal Account, and processing results with high accuracy.
In case of any dispute between the Parties, Company Log Records shall have priority over other evidence, including Client-side terminal logs. The Company may store and use such records at its own discretion.
1.10. Cookie
A small data file containing an anonymous unique identifier sent from the Company’s website or server to the Client’s device or browser.
Cookies are stored on the Client’s device and may help identify returning visits, improve website performance, remember preferences, and determine frequently visited pages. The Client may block cookies, but some features may not work properly.
1.11. Trading Signals
Market-related information collected by the Company from analytical and informational sources.
Trading Signals are not financial advice and do not instruct Clients to make trades. The Company does not guarantee the accuracy, relevance, or completeness of Trading Signals and is not responsible for any trades made based on them. The Client makes all trading decisions independently.
1.12. Trading Terminal
A specialized software system through which the Client views online quotes, performs trading and non-trading operations, and receives information from the Company.
The part of the Trading Terminal used for non-trading operations may also be referred to as the Client’s Personal Account.
1.13. Trading Platform
An electronic system consisting of software and technologies that display the actions of Clients and the Company in real time.
1.14. Trade
An agreement between the Company and the Client under which the Client pays the Trade Amount, and the Company pays fixed Income if the agreed Digital Trading conditions are met.
1.15. Operation
A Trading Operation and/or Non-Trading Operation.
1.16. Trading Operation
A sequence of actions used to create, process, and close a trade between the Company and the Client. Trading Operations are performed at the Company’s place of registration and at the Client’s expense.
Income from a Trading Operation is credited to the Client’s account. No physical delivery of Assets takes place.
1.17. Non-Trading Operation
Any operation involving the Client Account, including crediting or debiting funds.
1.18. Trading Time
The period during which an Asset is traded.
1.19. Essential Terms of the Operation / Trade
The conditions that determine whether Income is paid to the Client.
1.20. Direction of the Exchange Rate
An essential condition of a Trade. The direction may be “Higher” or “Lower”.
1.21. Conclusion of the Trade
The process of agreeing all essential conditions between the Client and the Company. After the Trade is concluded and transferred for execution, the Digital Trade is considered open.
1.22. Trade Amount
The amount paid by the Client when opening a Trade.
1.23. Opening a Trade
The status of a Digital Trade after it has been concluded but before it has been closed.
1.24. Closing a Trade
The closing of a Digital Trade at the agreed expiration time.
1.25. Expiration Time of Fixed Time Trade
The time at which the contract included in the Trade expires.
1.26. Pre-Term Closing of Trade
A closing operation before the expiration time, where the Client and the Company agree on the sale or closing of the Trade before its normal expiry.
Pre-term closing is available only if technically supported by the Company and liquidity provider. The Company may refuse pre-term closing at its own discretion without giving reasons.
1.27. Risk-Free Trade
A reward system where the Client may receive Income if payment conditions are met, or receive the Trade Amount back if such conditions are not met. Rules for Risk-Free Trades are governed by this Agreement and its annexes.
1.28. Bonus / Bonus System
Virtual funds credited by the Company to the Client’s Account after certain Company-defined conditions are met.
The Client understands and agrees that:
The Company may establish other procedures where Bonuses are not deducted and may be withdrawn. Bonus rules, including crediting, debiting, conversion into real funds, and other conditions, are determined by the Company unilaterally and may be published on the Company’s website.
1.29. Company Account
The Company’s current account with a credit institution, electronic payment system, or other financial account.
1.30. Client Account / Trading Account
The Client’s personal account opened by the Company on the Trading Platform.
Funds are credited to this account for trading operations. Funds are debited when trades are opened, and Income is credited based on trade results.
The Client may register only one account with the Company. If the Company detects multiple accounts belonging to one Client, the Company may block such accounts, and funds in those accounts may not be available for withdrawal.
The Client opens the Account in a selected currency from the available list. If there are no open trades, the Client may convert account funds into another available currency. Conversion is performed at the Company’s rate at the time of the transaction. This rate may differ from central bank or market rates.
The Company may, but is not required to, allow the Client to use the Account under this Agreement and related agreements.
1.31. External Client Account
The Client’s account with a credit institution, electronic payment system, or other payment provider.
1.32. Client Account Balance
The total amount of funds available in the Client Account.
1.33. “1-Click” Service
A service that allows the Client to replenish the Account Balance using payment cards without re-entering card details.
1.34. Recurring Payment
A repeated payment operation used to replenish the Client Account Balance without entering card details each time.
1.35. Profit Zone
A condition of an Open Trade where, based on the current Asset Rate, the Trade may generate Income.
1.36. Loss Zone
A condition of an Open Trade where, based on the current Asset Rate, the Trade cannot generate Income.
1.37. Target Level
The Asset price level used to calculate the result of an Operation.
1.38. Income
The amount credited to the Client Account when a Trade is closed. Income depends on the essential Trade terms and the Asset Rate.
1.39. Payout Factor
A percentage factor used to calculate the amount of Income. The Company sets the Payout Factor based on the underlying Asset and Trade conditions.
1.40. Withdrawal of Funds
The process of debiting funds from the Client Account and transferring them to the External Client Account.
1.41. Withdrawal Method
The available method for withdrawing funds, as shown in the Trading Terminal or Personal Account.
1.42. Payment Service Provider
An organization that provides payment transfer or money transfer services.
1.43. Exceptional Situations
Market conditions that differ from normal conditions, including other circumstances described in this Agreement and its annexes.
1.44. If a term is not defined in Section 1 but is used in this Agreement, it shall be interpreted according to business customs and practices commonly used for derivative financial instruments.
2.1. This Agreement is considered an invitation to an unlimited number of persons to make offers. It does not create legal obligations for the Company before acceptance.
2.2. This Agreement is not a public offer.
2.3. The Company may refuse to enter into this Agreement at its own discretion and without giving reasons. The Company may also terminate contractual relations and block access to the Trading Terminal, including for registered users, without explaining the reason.
2.4. The Company may amend, edit, or update this Agreement, its annexes, and materials published on the Company’s website or subdomains at its own discretion without prior notice to the Client.
2.5. The following annexes form an integral part of this Agreement:
2.5.1. Rules of Trading Operations;
2.5.2. Non-Trading Operations Regulations and KYC/AML Compliance;
2.5.3. Risk Disclosure;
2.5.4. Other documents posted in the Legal Information section of the Company’s website, subdomains, or Trading Terminal.
The Company may change the content, name, or structure of the annexes at any time. The Company may also remove existing annexes or add new ones without amending this Agreement and without obtaining the Client’s consent.
2.6. The Client is considered to have accepted all changes made under clauses 2.4 and 2.5 of this Agreement.
2.7. Acceptance of this Agreement occurs when the Client registers on the Company’s website or Trading Terminal according to the terms of this Agreement and its annexes.
3.1. The subject of this Agreement is the provision of services by the Company to the Client through the Trading Platform under this Agreement and its annexes.
3.2. This Agreement regulates the conditions, order, and content of Trades and Operations between the Parties.
3.3. The Company may unilaterally change or edit Trade conditions, set limits on the number of Trades or Operations performed at the same time, set limits on the number of Trades or Operations within a specific period, and apply other restrictions related to Trade execution.
3.4. The Company may engage third parties to support, improve, or assist in the operation of the Trading Platform or services. The Company is not responsible for the actions of such third parties.
3.5. For matters not covered by this Agreement, the Company may act at its own discretion, guided by business practices and customs related to services of this nature.
3.6. From the moment the Client replenishes the Account, every Trade or Operation made through the Trading Terminal or Personal Account becomes subject to this Agreement.
4.1. The Client fully and unconditionally accepts all terms of this Agreement, its annexes, the provisions of Section 2, and all conditions published on the Company’s website and subdomains.
4.2. By accepting this Agreement, the Client confirms that they are at least 18 years old, legally capable, mentally competent, and have the legal authority to enter into and perform obligations under this Agreement.
4.2.1. The Client confirms that they are not a state or municipal employee, employee of a state-related organization, politician, family member or relative of a politician, or a person connected with a politically significant person. The Company interprets these terms at its own discretion, in line with applicable law.
4.2.2. The Client confirms that they are not a resident of the United States, US territories, or any restricted region listed by the Company.
Restricted regions may include, but are not limited to: Afghanistan, Andorra, Australia, Austria, Belarus, Belgium, British Virgin Islands, Bulgaria, Canada, Caribbean Netherlands, China, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guam, Guinea Bissau, Haiti, Honduras, Hong Kong SAR, Hungary, Iran, Iraq, Ireland, Israel, Italy, Japan, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Luxembourg, Mali, Malta, Myanmar, New Zealand, Nicaragua, North Korea, Northern Mariana Islands, Norway, Poland, Portugal, Puerto Rico, Romania, Russian Federation, San Marino, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Sudan, Spain, Sudan, Sweden, Switzerland, Syria, Democratic Republic of Congo, Netherlands, United Kingdom, US Outlying Islands, US Virgin Islands, Venezuela, Yemen, and any other region restricted by the Company.
4.3. The Client confirms that no law or regulation prohibits them from entering into this Agreement or performing transactions under it. The Client’s actions under this Agreement must not violate the laws of the Client’s country of residence.
4.4. The Client agrees to register independently on the Company’s website and provide complete, accurate, and up-to-date information.
4.5. The Client must perform all operations personally, on their own behalf, and at their own expense.
4.6. The Client must act reasonably, honestly, and in good faith when exercising rights and fulfilling obligations.
4.7. The Client agrees not to take any action, alone or together with other Clients, that may harm or damage the Company.
If the Client breaches any guarantee, hides material information, or violates the Agreement, the Company may block the Client’s account and transfer information to relevant authorities at its own discretion.
4.8. The Client agrees to keep confidential all physical, technical, economic, financial, internal, and other Company or Trading Platform information. The Client must not disclose such information to third parties or use it to gain unfair advantage or cause damage to the Company.
4.9. The Client guarantees that all Trades, Operations, and use of the Trading Terminal or Company website will be performed through honest, lawful, and fair methods.
4.10. If the Client finds errors, defects, or malfunctions in the Trading Terminal, the Client must not use them for profit and must not share information about them with third parties.
Violation may result in immediate account blocking without restoration or compensation.
4.11. The Client is prohibited from using the services or software for illegal or fraudulent activity, including money laundering or other unlawful transactions.
4.12. The Client agrees to comply with legal standards, including international standards aimed at preventing illegal trade, financial fraud, money laundering, and legalization of illegally obtained funds.
4.13. The Client agrees not to directly or indirectly assist illegal financial activity or other illegal operations using the Company’s website or Trading Terminal.
4.14. The Client guarantees that all funds transferred to the Company are legally obtained, legally owned, and belong exclusively to the Client.
The Client must not deposit using bank accounts, cards, wallets, or payment details belonging to third parties. The Client must not deposit into third-party accounts or withdraw funds to accounts, cards, wallets, or payment details belonging to third parties.
4.15. The Client accepts full responsibility for all actions related to Trades and Operations under the laws applicable at the Client’s place of registration or residence.
4.16. Each Client is the only authorized user of the Company’s services and Account. The Client’s right to use the Account is exclusive and non-transferable.
The Client must ensure that no third party, including relatives or family members, can access or use the Account.
4.17. The Client is responsible for keeping login credentials, passwords, and Trading Terminal access secure. The Client must not share credentials with third parties and must not use credentials belonging to other Clients.
4.18. The Client has a limited, non-exclusive right to use the Trading Terminal only for purposes allowed under this Agreement. This right ends when the Agreement is terminated.
4.19. The Client must communicate properly and respectfully with Company representatives. The Company may terminate the Agreement if this condition is violated.
4.20. The Client accepts that the Company, its partners, and related parties may have benefits, agreements, or legal relationships connected with Trades, Operations, the Trading Platform, Terminal, or Personal Account, including situations that may conflict with the Client’s interests.
The Company may:
The Client agrees that the Company may act as it considers appropriate, even where an interest or conflict of interest exists, without prior notice.
The Client also agrees that the Company may act on behalf of the Client with persons who have agreements with the Company or its affiliates. The Company confirms that such actions are carried out in the Client’s interests.
5.1. The Client guarantees that all information provided during registration is accurate, complete, reliable, and matches the requirements of the Company’s registration forms.
5.1.1. The Client agrees to keep this information up to date and make changes within 3 calendar days after any change occurs. Updates may be made through the Trading Terminal, Personal Account, or another method agreed with the Company.
5.2. After registration, the Client accesses the Account using a login and password. The Client is fully responsible for keeping the username and password secure and for all actions performed through the Account.
5.3. After registration, the Client receives access to the Trading Terminal, Account management, deposits for Trades and Operations, and other actions allowed under this Agreement.
5.4. The Company may request documents to identify the Client, verify funds, or review payment instruments. The Client agrees to provide requested documents within 5 calendar days from receiving the request, using the method agreed with Company representatives.
5.5. If the Client fails to comply with clauses 5.1 to 5.4, the Company may suspend any Trades or Operations on the Client Account.
5.6. The Company may close or block the Client’s access to the Trading Terminal at any time, including until Client identification is completed.
5.7. Access to the Trading Terminal is protected by a password created by the Client. The Client is fully responsible for password security and unauthorized access.
Any access to the Trading Terminal will be treated as performed by the Client unless the Company decides otherwise.
5.8. The Client agrees that all actions and orders made through the Trading Terminal using the password are considered personally performed by the Client unless otherwise determined by the Company.
5.9. The Client may change or recover the Trading Terminal password according to the Company’s rules.
5.10. The Company does not provide trust management or consulting services for managing the Client Account or trading. The Company does not manage the Client Account.
5.11. The Company may refuse to execute any Client Trade or Operation at its own discretion, at any time, without prior notice and without giving reasons.
6.1. The Company may communicate with the Client through the following methods:
The Client agrees to receive messages from the Company at any time.
6.2. Messages sent by the Company through the methods listed in clause 6.1 are legally binding and considered received by the Client as follows:
6.3. The Company uses the Client’s personal data provided during registration to send information and communications.
6.4. To contact the Company, the Client may use the following details:
6.5. The Client agrees to receive marketing, informational, advertising, technical, and other messages from the Company, including updates to this Agreement, through the Client’s contact details or the Company’s website.
6.6. The Client may refuse to receive information described in clause 6.5 by contacting Company support or using the “Unsubscribe” link where provided.
6.7. If the Client does not update personal information on time, all notices sent using outdated information will still be considered received under Section 6 of this Agreement.
7.1. The Client is responsible for independently reviewing all laws and regulations required to perform Trades or Operations and for understanding market movements that may affect such Operations.
7.2. The Client is responsible for reviewing all changes to this Agreement, its annexes, and updates on the Company’s website and subdomains.
7.3. The Company provides services through the Trading Platform and only assists in processing Client Trades and Operations according to this Agreement.
7.4. The Company is not the Client’s representative. The Client understands that the Company is not responsible for the profitability of any Trade or Operation.
The Company may process any Client-requested Trade or Operation, including under conditions unfavorable to the Client.
7.5. The Company is not financially or otherwise responsible for Trades or Operations made by the Client, or for Client expenses, losses, lost profits, or other damages resulting from such Operations.
7.6. The Company is liable only for actual damage caused to the Client by the Company’s intentional failure to perform its obligations under this Agreement.
7.7. Any Trade or Operation made through the Client Account is considered personally performed by the Client. The Company is not responsible for unauthorized third-party access and is not required to investigate how such access occurred.
7.8. The Company is liable under this Agreement only to the Client and does not enter into legal relations with any other person.
7.9. The Company may refuse to execute any Trade or Operation at any time without giving reasons.
7.10. The Company does not guarantee uninterrupted, error-free, or fully secure service. Software issues, communication failures, technical breakdowns, or third-party access may occur. The Client agrees not to make claims for direct or indirect damages resulting from such issues.
7.11. The Company is not responsible for losses caused by force majeure circumstances that affect or may affect the Trading Platform or its use by the Client.
7.12. The Client is responsible for losses caused to the Company as a result of:
7.12.1. providing false information during registration, Trades, Operations, or any other Company request;
7.12.2. failure to provide documents or providing fake or false documents, including under Section 5 and the annexes;
7.12.3. misuse of Company services, including unfair methods, devices, systems, or techniques that do not follow honesty and fairness;
7.12.4. using or sharing confidential, internal, or other Company or Operation-related information to gain more favorable trading conditions;
7.12.5. actions coordinated with other Clients or interested persons that caused or may cause losses to the Company.
Interested persons may include persons acting together, relatives, partners, persons living at the same address, persons using shared devices, or any other persons the Company considers connected based on the circumstances.
The Client is responsible for Company losses caused by illegal or dishonest operations, unfair use of the Bonus System, use of bonus funds as the main investment source for quick profit, or withdrawal attempts without completing bonus turnover requirements. The Company determines unfair methods independently and unilaterally.
7.12.6. any other actions that the Company considers dishonest or unfair;
7.12.7. use of Company software in a way the Company considers illegal;
7.12.8. unfair use of software defects, malfunctions, or Trading Platform errors that may result in Client Income;
7.12.9. obtaining Income through technical features related to quote flow updates in the Trading Terminal;
7.12.10. misuse of information or services provided by the Company, including the use of automated systems, algorithms, robots, software, or devices during Trades or Operations that do not comply with honesty, fairness, and good faith;
7.12.11. The Company may debit the amount of losses listed in clauses 7.12.1 to 7.12.10 from the Client Account or accounts of related persons identified by the Company through technical or other means.
7.13. The Company may stop the Client from performing any actions in the Personal Account or Trading Terminal at any stage if the Company believes the actions may harm the Company. The Company may debit funds from the Client Account in favor of the Company.
7.14. The Company may refuse, block, or stop any Trade or Operation requested by the Client, and may take other actions without prior notice if there are any claims related to the Client.
7.15. If the Client violates this Agreement or its annexes, or if the Company has grounds to believe that a violation occurred, the Company may:
7.15.1. change the amount of financial obligations to the Client and adjust the Client Account Balance;
7.15.2. block the Client’s access to the Trading Terminal. The Client must correct all violations within 30 days from the blocking date. Otherwise, the Company may deduct all funds from the Client Account. If the Client corrects the violations within the deadline, the Company may, but is not required to, return deducted funds;
7.15.3. block the Client Account and stop further performance of this Agreement without prior notice until violations are corrected;
7.15.4. close one or all Client Operations, invalidate Trades or Operations, stop providing services, or terminate this Agreement unilaterally, with or without returning deposited funds.
7.16. The Client cannot demand the return of funds debited by the Company under clauses 7.15.1 to 7.15.4.
7.17. If the Client is blocked, excluded, or the Agreement is terminated under clause 7.15, the Client may not create a new account, including by using false or third-party data. The Company may apply the consequences listed in clauses 7.15.1 to 7.15.4.
7.18. If information in the Client’s Trading Terminal differs from information on the Company’s Server when calculating financial results, the Company is not responsible for such differences and may adjust data based on Company Server information.
7.19. The Company is not responsible for losses caused by the Client’s analysis or use of information posted on the Company’s website.
The Client must independently verify analytical, financial, and other materials for accuracy, relevance, and reliability, and compare them with other sources if necessary. The Company does not guarantee that such information is accurate or reflects the current market situation.
7.20. The Company is not responsible for losses caused by the Client’s analysis or use of information provided by third parties.
The Client must independently verify third-party analytical, financial, and other materials. The Company does not guarantee the accuracy or relevance of third-party information provided through the Trading Terminal or in any other form.
7.21. The Client understands that all Trades and Operations under this Agreement are risky and difficult to predict. The Client may lose part or all funds credited to the Account and may suffer other losses. The result of each Operation is the Client’s responsibility.
7.22. The Client agrees that losses caused by software failures, communication failures, computer network crashes, technical issues, or unauthorized third-party access are not the Company’s responsibility if they occur without the Company’s fault.
7.23. The Company is not responsible for Client losses, expenses, or damages, including those connected with clauses 7.19 and 7.20, unless such losses result from the Company’s gross negligence, intentional default, or fraud.
7.24. The Company is not responsible for failure or improper performance of obligations caused by force majeure or other circumstances described in this Agreement and its annexes.
7.25. Any Client violation of this Agreement or its annexes may be reviewed by the Company at any time, regardless of when the violation occurred.
7.26. The Company may suspend or block access to the Client’s Trading Terminal if there are no account operations, including Trading Operations, for 6 months or more. If the Client Account is terminated, the Client may register a new account unless otherwise restricted.
7.27. If the Client performs no account operations, including Trading Operations, for 180 days or more, a daily maintenance fee of 1% of the current balance, but not less than 1 USD, may be charged from the Client Account.
7.28. Starting from the third successful withdrawal within the same calendar day, the Company may charge a 3% fee from the withdrawn amount for each subsequent successful withdrawal.
8.1. This Agreement is concluded in [Company Jurisdiction].
8.2. Services under this Agreement are provided in [Company Jurisdiction].
8.3. The Client agrees and has no claims that:
8.3.1. this Agreement, its annexes, and interpretation of its provisions are governed by the laws of [Company Jurisdiction];
8.3.2. the applicable law is the law of [Company Jurisdiction], and all disputes, disagreements, and procedural matters are resolved under that law;
8.3.3. the Parties submit to the jurisdiction of the courts of [Company Jurisdiction].
9.1. All disputes and disagreements related to this Agreement shall first be resolved through negotiations between the Parties.
9.2. If the Parties cannot resolve the dispute through negotiations, the Client may send a written claim to the Company within 5 days from the date of the event giving rise to the claim.
9.3. The claim must meet all of the following requirements:
9.3.1. include the Client’s personal data, including full name, Account number, email, and phone number;
9.3.2. describe the disputed situation, including the date and time it occurred;
9.3.3. include all important circumstances on which the Client’s claim is based;
9.3.4. provide evidence of the alleged violation and refer to the specific clause of this Agreement or annex allegedly violated by the Company;
9.3.5. state the Client’s demands. If the claim has a monetary value, it must include the exact amount and calculation;
9.3.6. include a list of attachments and evidence, if any. All attached documents must be certified by the Client;
9.3.7. not include links to data from other websites or companies.
9.4. Claims may be sent by:
Claims sent by any other method may not be accepted.
9.5. The Company may refuse to consider claims containing profanity, insults, disrespectful statements toward the Company or its employees, or claims that do not contain a reasoned description of the alleged violation.
9.6. During claim review, the Company may request additional information or documents. The Client must provide such information or documents.
9.7. When reviewing a Client claim, the Company’s Server Logs have priority over other evidence.
9.8. The Company is not responsible for uncompleted transactions and does not compensate material damage, moral damage, lost profits, or any other losses resulting from a Trade or Operation performed by the Client.
9.9. If the Client does not comply with any requirement in Section 9, including the claim submission deadline in clause 9.2, the Company may refuse to consider the claim.
9.10. The Company will review the Client’s claim within 14 working days from the date it receives the claim, excluding any days spent waiting for additional documents or information requested under clause 9.6.
9.11. If no agreement is reached through negotiations, the Client may apply to court only after following the mandatory pre-trial claim procedure, including:
9.12. Until the dispute is resolved, the Company may partially or fully block Trades and Operations on the Client Account.
10.1. This Agreement enters into force when the Client registers on the Company’s website or Trading Terminal and remains valid for an indefinite period.
10.2. This Agreement may be terminated:
10.2.1. by written agreement of the Parties;
10.2.2. at the initiative of either Party by unilateral refusal to perform the Agreement under Section 10;
10.2.3. by the Company immediately, by blocking access to the Trading Terminal and Client Account, with withdrawal of the Account Balance under the terms of this Agreement.
10.3. If the Company terminates the Agreement, termination becomes effective from the date stated in the termination notice sent to the Client.
10.4. If the Client wishes to terminate the Agreement, the Client must send written notice to the Company at least 30 calendar days before the planned termination date.
The notice must be sent by one of the following methods:
10.5. The Agreement is considered terminated at the Client’s initiative only if clause 10.4 is followed and the Client has no debts or unfulfilled obligations.
10.6. Termination of this Agreement for any reason does not cancel obligations that arose while the Agreement was active.
10.7. The Agreement is considered fully terminated once both Parties have completely fulfilled their obligations under this Agreement.
11.1. The Company may treat the following as Force Majeure circumstances:
11.1.1. extraordinary and unavoidable events, including wars, floods, fires, earthquakes, natural disasters, strikes, terrorist acts, mass unrest, riots, changes in law, software failures, power interruptions, quote instability, and other events that the Company believes have changed or may change market conditions or prevent proper performance of obligations;
11.1.2. closure, liquidation, suspension, or restriction of any market used by the Company for quotes, including the occurrence or non-occurrence of any event within such market.
11.2. If the Company identifies an event as force majeure, it may, without prior notice to the Client:
11.2.1. suspend, amend, or cancel any clause of this Agreement until compliance becomes possible;
11.2.2. suspend or cancel any Trade or Operation at any stage if the result may be affected by the force majeure event;
11.2.3. take any other action or inaction in relation to the Company or Clients if the Company considers it appropriate.
11.3. The Company is not responsible for failure or improper performance of obligations, or for losses allegedly caused to the Client, if force majeure prevented performance.
12.1. The Company may unilaterally make changes and additions to this Agreement and its annexes at its own discretion. Such changes become effective from the date specified by the Company and do not require prior notice to the Client.
12.2. If laws, legal acts, trading system rules, or internal regulations affecting this Agreement change, the Company may immediately update this Agreement and its annexes. Such updates become effective at the same time as the relevant legal or regulatory changes.
12.3. All changes and additions made by the Company are binding on all Clients, including Clients who accepted the Agreement before the changes were made.
12.4. The Client acknowledges responsibility for reviewing updates to this Agreement, its annexes, and Company website materials.
The Client agrees to visit the Company’s website or Trading Platform at least once per week to review changes and additions.
12.5. Any information received by the Client from the Company or third parties, whether written, verbal, or published on the Company’s website, may be used only for fulfilling this Agreement and its annexes.
The Client may not distribute, store, distort, or misuse such information.
12.6. By registering on the Company’s website and intending to enter into this Agreement, the Client provides personal data to the Company and consents to its processing by the Company and its partners.
Processing may be performed with or without automated tools. The purposes of processing include fulfilling this Agreement, advertising, marketing, information campaigns, mailings, promotion notifications, event notifications, and other purposes determined by the Company.
Processing actions may include collection, receipt, recording, systematization, storage, clarification, updating, extraction, use, transfer, distribution, access, depersonalization, blocking, deletion, destruction, and cross-border transfer of personal data.
The Client gives consent for 75 years or until the end of the legally required storage period at the Company’s place of registration. Consent remains valid until withdrawn by the Client under the Company’s Privacy Policy.
The Company processes personal data according to confidentiality and security principles, except where applicable law or force majeure provides otherwise.
12.7. The Client may not assign rights or obligations under this Agreement to third parties without Company consent. The Client may submit such a proposal to the Company, and the Company may consider it.
Any assignment made without Company consent is invalid.
12.8. The Company may transfer its rights, claims, or part of them under this Agreement to a third party at any time.
The third party must comply with this Agreement and its annexes. Assignment by the Company does not require prior notice to the Client and is considered complete once such information is displayed on the Company’s website.
12.9. If any provision of this Agreement or its annexes conflicts with applicable law and is declared invalid by a competent court, that provision will be treated separately and will not affect the validity of the remaining provisions.
12.10. If a situation is not regulated by this Agreement or its annexes, the Company will act according to generally accepted business practices and principles of honesty and fairness.
12.11. This Agreement and its annexes may be published in different languages. If there is any conflict between versions, the English version will prevail.
12.12. The text of the Agreement published on the Company’s website has priority over versions published on other resources.
12.13. Terms used in this Agreement have the same meaning whether written in uppercase or lowercase, unless the Agreement states otherwise.
Company Name: [YOUR COMPANY NAME]
Company Email: [[email protected]]
Website: [yourdomain.com]
Address: [YOUR COMPANY ADDRESS]
Jurisdiction: [COMPANY JURISDICTION]
Questions about this policy?
Contact our support team if you need more information.
